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Privacy Policy

Effective Date: December 20, 2024

Indiorder.com ("we," "our," or "us") is committed to protecting your personal information and your privacy.

This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security.

Content

1. Information We Collect

We collect the following types of personal information:

Categories of personal information Description
a. Personal Identification Information
  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Billing and Shipping Addresses
b. Account and Order Information
  • Login credentials (username and password)
  • Purchase history, order details, and preferences
c. Payment Information
  • Credit / Debit card details (processed securely through third-party payment processors)
d. Technical and Usage Information
  • IP Address
  • Device Type and Browser Information
  • Cookies and usage data to improve website performance

2. How We Use Your Information

We use your personal information for the following purposes:

  1. Order Fulfillment: To process and deliver your orders accurately and on time.
  2. Customer Support: To provide assistance, respond to inquiries, and resolve issues.
  3. Marketing and Promotions: To send newsletters, promotional offers, and updates about our services (with your explicit consent).
  4. Service Improvements: To analyze user behavior and preferences to enhance our website and services.
  5. Legal Compliance: To meet regulatory and legal obligations as required by law.

3. How We Share Your Information

We share your personal information only in the following circumstances:

Categories of third parties Description
a. Service Providers
  • Logistics and shipping companies for order delivery
  • Payment processors to handle secure transactions
  • IT service providers for website maintenance
b. Legal Requirements
  • When required to comply with applicable laws, regulations, or legal proceedings.

We do not sell or rent your personal information to third parties.

4. Data Security

We employ industry-standard security measures, including encryption and secure servers, to protect your personal information. Access to your data is restricted to authorized personnel only.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Provide personalized content and recommendations.
  • Collect analytics to improve website performance.

You can manage your cookie preferences in your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

  1. Access and Correction: Request access to the personal data we hold about you and correct inaccuracies.
  2. Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
  3. Marketing Opt-Out: Opt-out of receiving promotional communications by clicking the "Unsubscribe" link in our emails or contacting us directly.

To exercise these rights, please contact us using the details below.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated to you via email or through a notice on our website.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

  • Company Name: Printrobo Inc.
  • Email: hello@indiorder.com
  • Phone: +82-10-2717-7575
  • Address: 31, Eulji-ro 18-gil, Jung-gu, Seoul, South Korea
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